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Exchange POLICIES:

Welcome to karkhanomarket.com.pk! By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

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2. Use of Content

The content provided on this website is for educational and informational purposes only. You may view, download, and print pages from the website for personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

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• Republish material from this website (including republication on another website).
• Sell, rent, or sub-license material from the website.
• Reproduce, duplicate, copy, or otherwise exploit material on this website for commercial purposes.
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This website is provided “as is” without any representations or warranties, express or implied. karkhanomarket.com.pk makes no representations or warranties in relation to the information and materials provided on this website.

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karkhanomarket.com.pk will not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

• For any direct, indirect, or consequential loss.
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You hereby indemnify karkhanomarket.com.pk and undertake to keep karkhanomarket.com.pk indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by karkhanomarket.com.pk to a third party in settlement of a claim or dispute on the advice of karkhanomarket.com.pk’s legal advisers) incurred or suffered by karkhanomarket.com.pk arising out of any breach by you of any provision of these terms and conditions.

9. Variation

karkhanomarket.com.pk may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of publication of the revised terms and conditions on this website. We will notify you of any significant changes to these terms. Please check this page regularly to ensure you are familiar with the current version.

10. Entire Agreement

These terms and conditions constitute the entire agreement between you and karkhanomarket.com.pk in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

11. Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of Pakistan, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Pakistan.

Karkhano Market online Store’s exchange policy allows you to exchange a product:

1) If I received the wrong product.

2) If received a defective/damaged product.

Karkhano Market Online Store exchange if any product has a manufacturing fault, broken or scratched. The original box and all accessories should be exchanged as well. If the item is dispatched to you in a different city then we will provide the Exchange and the customer will bear the shipping cost to send us back.

However, to complete the replacement in Lahore of your product, the product should be:

• If a wrong/ defected/ damaged product is delivered, we will get it picked up for free.

• The product should be sealed in its original product packaging.

• The product should be unused and the packaging should not be harmed.

• Do not put tape or stickers on the manufacturer’s box.

• The exchange request should be made within 24 hours of receipt of the delivery package.

• Once the wrong product is received by us, we will dispatch the correct product within 5-7 working days.

• We will expedite exchange once we have received and inspected the product.

PLEASE NOTE:

• Products cannot be returned or exchanged if the package is opened or damaged.

• All the accessories are without any warranty and will only be exchanged if the box is not opened.

• It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in the process of your return.

Cancellations requests should  be sent via email and will be approved as applicable and/or a service representative will call you to discuss. As needed, our representatives are able to assist with order adjustments and cancellation requests as well.

Representatives may be reached at +92 3459100321